Operations Manager - Business Improvement District

Are you passionate about creating vibrant, safe, and welcoming urban environments? Do you have the skills and experience to lead dynamic teams and collaborate with key stakeholders? If so, we have an exciting opportunity for you!

Position: Operations Manager

Location: Sheffield City Centre

Salary: £45k depending on experience

Hours: 9am to 5.30pm, 5 days per week (including some weekend working). Part-time options available

Benefits: 25 days paid holiday and flexible working

About the Role:

As our Operations Manager, you will play a pivotal role in transforming Sheffield city centre into a thriving hub. You will support our Head of Operations in managing the BID, assist member businesses, and work closely with agencies like Sheffield City Council and South Yorkshire Police to enhance the trading environment.

Key Responsibilities:

• Team Leadership: Manage the BID's Welcome Team ambassadors, the seven-day Clean Team, and an external graffiti contractor.
  Safety Initiatives: Lead anti-crime and security efforts, supporting businesses affected by anti-social behaviour and acting as a key link with the Business Crime Partnership.
• Operational Support: Provide daily assistance to businesses on environmental issues impacting the trading environment.
  Daytime and Night-time Economy: Ensure the city centre remains safe and vibrant at all hours, with experience in managing night-time economy initiatives being beneficial.

Essential Skills:

• Leadership and team management
• Strategic planning
• Problem-solving and decision-making
• Communication
• Budget management
• Technical proficiency
• Risk analysis
• Customer service orientation

Relevant Experience:

• Essential: Proven work experience in operations management, knowledge of organisational effectiveness, supply chain management, project management, and collaboration with public and private sectors.
• Desirable: Experience in place management and night-time economy initiatives.
• Note: We value diverse experiences and encourage candidates with transferrable skills to apply. If you have a background in related fields and believe your skills can contribute to our goals, we would also like to hear from you.

If you are ready to make a significant impact on Sheffield city centre and have the skills and experience that we are looking for, we would love to hear from you! Apply now to join our team and help us create a better, brighter Sheffield!

How to Apply

Visit our website to review the full Job pack which describes the role of the Business Improvement District.

Please send your CV and a covering letter outlining how your experience aligns with the requirements of this role.

Please email via the button below.

Applications close at midnight on Friday, 27 December 2024.

For a confidential discussion, please feel free to contact Diane Jarvis on .

Shortlisted candidates will be invited to interview w/c 6 January 2025.